Tuesday, February 19, 2008

Outlook 2000 Hangs at Splash Screen

If Outlook hangs up at the logo splash screen,

try starting it with the /safe switch (Start / Run / Outlook.exe /safe)

If this works some files may be corrupted and can simply be deleted or renamed.
Use the Windows Explorer to search for and then either rename or delete the following files:

Views.dat
Outcmd.dat
Extend.dat
Frmcache.dat

Note: Not all files may be present on the computer

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