Friday, February 22, 2008

Hewlett Packard Printer Failures

If you attempt to print a document that contains complex graphical images to a non-PostScript Hewlett-Packard Laser Jet 4 or Laser Jet 5 printer,

the document may not be printed due to lack of memory installed in your printer.
According to Microsoft, this problem is known to occur with the
Hewlett Packard Laser Jet 4, 4M, 4 Plus, 4M Plus, 4L, 4ML, 4P, 4MP, 4Si, 4Si MX, 4V, 4MV, 5P, 5MP. The work-around:

  1. In Control Panel, double-click the Printers icon.
  2. Right click on the printer
  3. Select Properties
  4. On the Details tab, click Spool settings, and then select RAW in the Spool Data Format box.
  5. On the Graphics tab, click the Use Raster Graphics option.
  6. On the Fonts tab, click the Print True Type As Graphics option.
  7. On the Device Options tab, move the Printer Memory Tracking slider all the way to the right (to the Aggressive setting).
  8. Verify that the Printer Memory setting matches the amount of memory installed in the printer.
  9. If the Page Protection check box is not unavailable, click the check box to clear it if it is selected, or click the check box to select it if it is cleared. The check box may be unavailable, depending on the printer model you are using and the amount of memory installed in the printer.

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